Strengthen output by improving what the model sees

Agents use grounded retrieval to answer from your documents, with evidence. Hybrid search, ranking controls, and domain-tuned precision.

Platform

Retrieval that users can trust

  • Help search and answer tools work with your unique terminology, not just generic prompts.
  • Provide citations and sources so users can verify what supported a response.
  • Improve answer quality with ranking controls, evaluation, and tuning based on real corpora.

What improved retrieval means

It's not just ranking quality. It's fewer misses, clearer evidence, and more useful answers.

01

Improved domain retrieval

  • Hybrid retrieval uses both exact-match and semantic signals.
  • Metadata filters and ranking controls focus on actual business needs.
  • Tuning and evaluation improve results based on real data.
Playground search results with relevance scores and document provenance
02

Clear, trustworthy answers

  • Search and answer flows show exact citations and sources.
  • Single-query and batch workflows support product and operations.
  • Teams can show the source behind grounded answers.
Grounded answer with faithfulness score and cited sources
03

Quality you can measure

  • Automated relevance and groundedness scoring without manual labels.
  • Track quality over time. Know if last week’s change helped or hurt.
  • Dataset analysis surfaces coverage gaps and domain patterns.
Corpus health gauge showing A grade at 94 out of 100
04

Optimization that compounds

  • Synthetic query generation can help tune retrieval weights.
  • Swap LLM providers per request without changing application code.
  • Lower token cost by retrieving the right chunks first.
Optimization results showing 22 percent search quality improvement

What this looks like in a product

A user asks a specific question and gets a grounded answer

The experience should feel like a product search, not prompt roulette. Strong retrieval, short answers, and clear evidence.

  • Users ask specific questions and get a direct response based on their data.
  • Answers clearly show where the information came from.
  • Teams can improve ranking based on their query patterns, not default retrieval methods.

Example user experience

A support rep checks refund eligibility

The answer is direct, backed by data, and immediately useful.

Question

What's changed in our refund policy for enterprise renewals?

Grounded answer

Enterprise renewals can still be refunded within 30 days when the account is under active review. Refunds above $10,000 now require finance approval.

  • Source: Billing policy v4.2
  • Source: Renewal exceptions memo
  • Updated: 2 days ago

Ready to go?

Log in, set your retrieval baseline, and contact us when you’re ready to grow or have any questions.

Log inTalk to our team