Evidence-backed answers from your own documents

Direct answers grounded in policies, runbooks, and institutional knowledge, with controlled corpus updates.

Solution

Search that gives answers, not links

  • AI agents answer from your actual documents with citations.
  • Answers use the latest complete index snapshot for the corpus.
  • Deploy as an API endpoint or use the built-in console UI.

What grounded internal search looks like

The goal is not ten blue links. It is a direct answer, grounded in the right document, with a citation your team can verify.

01

Answers grounded in your content

  • AI agents reason over your actual documents, not the internet.
  • Grounded answers include passage-level citations tied to source passages.
  • Users verify evidence, not guess whether the AI made something up.
AI-generated answer with passage-level citations from source documents
02

Updates you can observe

  • Ingestion and index jobs expose status as source material changes.
  • Agents query the latest complete ready snapshot for the corpus.
  • Operators can verify when a new generation is available before relying on it.
Document list with current content and recent update timestamps
03

Deployed as a product, not a prototype

  • Each agent gets its own API endpoint you can embed in your internal tools.
  • A built-in UI lets teams evaluate search before building their own interface.
  • Tenant-scoped access, audit logging, and role-based controls for enterprise use.
Agent configuration with API endpoint, corpus, and system prompt

What this looks like in a product

A support engineer asks a domain question and gets a cited answer

The agent searches across internal documentation and returns a grounded answer with citations.

  • The engineer gets a direct answer, not a list of documents to read.
  • The citation points to the exact policy section, so the answer is verifiable.
  • The agent queries the latest complete index snapshot for the corpus.

Example user experience

A support engineer checks the current escalation policy

The agent returns a cited answer from the latest version of the policy.

Question

What is the escalation path for P1 incidents after hours?

Grounded answer

After-hours P1 incidents should be escalated to the on-call SRE via PagerDuty, with simultaneous notification to the engineering manager on rotation. If no acknowledgment within 15 minutes, escalate to the VP of Engineering.

  • Source: Incident Response Runbook v4.1
  • Section: §3.2 After-Hours Escalation
  • Last updated: 5 days ago

An AI that shows its work.

Cited answers. Controlled context. A clear path from evaluation to production.

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