Last updated: 25 March 2025

Knowledge² Privacy Policy

We respect your privacy and are committed to protecting personal information. This policy explains what we collect, how we use it, and the rights available to you when you interact with Knowledge².

1. Scope of This Policy

This Policy applies to information we collect through our main website (including any pages and subpages), any forms or demos you request or use (e.g., the “Request a Demo” feature), and any other related interactions you may have with Knowledge² online.

By accessing or using our website, you acknowledge you have read and understood this Privacy Policy. If you do not agree, please discontinue use of the site and related services.

2. Information We Collect

Personal Information: name, email address, company, and communications you send us.

Usage and Technical Information: IP address, browser type, operating system, device identifiers, pages visited, and cookies or similar technologies.

AI-Related Data: user inputs and usage logs generated while interacting with our AI demos or retrieval-augmented features.

3. How We Use Your Information

Provide and maintain services, facilitate demos, and ensure AI features function correctly.

Communicate with you, respond to inquiries, and deliver updates.

Improve offerings through analytics, model refinement, and product research.

Marketing and promotional purposes aligned with your preferences.

Security, fraud prevention, and legal compliance.

4. HubSpot Integration

We use HubSpot for CRM, marketing automation, and analytics. Personal information submitted through site forms may be processed by HubSpot on our behalf. HubSpot helps us manage contact details, track user interactions, and send communications such as newsletters and product announcements.

5. Legal Bases for Processing (EEA/UK Visitors)

We process personal information based on consent, legitimate interests, or compliance with legal obligations.

6. Sharing and Disclosure

We do not sell or rent personal information. We may share data with service providers, trusted partners, in business transactions, or when required by law.

7. Cookies and Tracking Technologies

Cookies help remember preferences, personalize your experience, and analyze usage. You may control cookies through browser settings, though disabling them can affect certain features.

8. Data Retention

We retain personal information only as long as necessary for the purposes outlined or as required by law. Data may be anonymized and aggregated for analytics.

9. Security Measures

We use administrative, technical, and physical safeguards, including encryption, secure servers, and access controls. No method of transmission or storage is entirely secure.

10. International Transfers

Information may be transferred to and processed in countries other than where it was collected. We ensure cross-border transfers comply with data protection laws (e.g., Standard Contractual Clauses).

11. Your Choices and Rights

Depending on your jurisdiction, you may request access, correction, deletion, or opt-out of marketing communications. Contact privacy@knowledge2.ai to exercise your rights.

12. Third-Party Links

Our site may link to third-party services we do not control. Review their privacy policies for more information.

13. Contact Us

Knowledge² AI Inc. — privacy@knowledge2.ai

14. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date will change accordingly. Continued use of the site signifies acceptance of the updated policy.